In order to provide services of the highest quality to our customers, we have implemented a management system oriented towards continuous improvement of performance, which comply with ISO 9001: 2015 - common language in terms of quality in more than 160 countries and 800 000 organizations.
Thus, starting 2012, Scala Assistance activity, more specifically the issuing of Romanian vignettes, is ISO 9001: 2015 certified, which confirms the existing of best practices within the organization and facilitates a sustainable development in a competitive business environment.
Armed with a competitive management system, based on the involvement of the entire team, we promise to respond successfully to the high demands of our customers and to honor undertaken commitments in an efficient, transparent and flexible manner.